Help/ FAQs
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Frequently Asked Questions (FAQs)
Welcome to the Stockye.com Help Center. Whether you're a first-time visitor or a seasoned user, we've compiled a list of frequently asked questions to assist you in navigating our platform effectively. If you can't find the information you're looking for, feel free to reach out to our support team at help@Stockye.com.
General Questions:
Q: What is Stockye.com?
Stockye.com is a platform that offers a diverse and premium collection of stock photos for personal and commercial use.
Q: How do I create an account?
Creating an account is easy! Simply click on, Sign Up, and follow the instructions. You'll need to provide your name, email address, and create a password.
Q: Do I need to pay to use Stockye.com?
While we offer free stock photos, we also provide premium content that may require payment. Check the licensing details for each image to understand usage terms.
Licensing and Usage:
Q: What licensing options are available?
We offer various licensing options, including free downloads for personal use and premium licenses for commercial purposes. Review the licensing details on each image's page for specific terms.
Q: Can I use the images for commercial projects?
Yes, you can! We provide commercial licenses for a wide range of images. Be sure to choose the appropriate licensing option during the download process.
Q: Are attribution or credits required for image use?
It depends on the licensing option. Some images may require attribution, while others do not. Check the licensing details associated with each image for specific requirements.
Account Management:
Q: How do I reset my password?
If you forget your password, click on ...Forgot Password... on the login page, and follow the instructions to reset it.
Q: Can I delete my account?
Yes, you can delete your account at any time. Visit the ...Account Settings... page for options to delete or deactivate your account.
Technical Support:
Q: I'm having trouble downloading images. What should I do?
If you're experiencing issues with downloads, first ensure your internet connection is stable. If the problem persists, contact our support team at help@Stockye.com for assistance.
Q: Are the images compatible with my design software?
Our images are provided in commonly used formats (JPEG, PNG). They are compatible with most design software. If you encounter any issues, feel free to reach out to our support team.
Contact Us:
If you have a question that isn't covered here, or if you need further assistance, please contact our support team at [Your Support Email] or through our [Contact Form]. We're here to help!
Stockye.com
United States, Germany, Singapure, Australia and Brazil
help@Stockye.com
12 February 2024